Fulfillment Specialist

Company :

Job Description : 

JOB SUMMARY

After onboarding activities for compliance training, benefit selection and introductory activities, the Associate Print Shop Operator will be assigned to equipment and processes such as:

Folding and manual insertion of printed mail materials, auditing of printed materials, operation of a SendPro Meter Machine, US Mail and Vendor Package Shipping, Mail Sort Preparation, Quality Control and other peripheral duties associated with a Print to Mail facility.

Incumbents will be trained by senior staff and co-workers. Performance will be tracked and measured by the incumbent’s demonstrated ability to learn new skills and put them to use effectively and consistently. Coaching and guidance by the incumbent’s team manager and fulfillment lead will provide constructive feedback on progress and deliverables on training, performance goals and core behaviors. :  Full Time – Monday – Friday 7:00am – 3:30pm

ESSENTIAL RESPONSIBILITIES

• Incumbent, on assigned equipment or processes will follow learned training techniques to meet strict guidelines in Quality, Accuracy and Timeliness to ensure multiple daily product deliveries are met. Incumbent will consistently address and escalate issues which impact Quality, Accuracy and Timeliness with senior staff or the Team Manager. Core Behavior competencies must align with the business code of conduct and working effectively and respectfully with co-workers and business partners at all times.

• EDUCATION

  Required

• High School/GED

• Substitutions

• None

• Preferred

• None

• EXPERIENCE

  Required

• None

• Preferred

• 1 - 3 years Print Services OR
• 1 - 3 years Manufacturing Industry OR
• 1 - 3 years Mailroom

• LICENSES or CERTIFICATIONS

  Required

• None

• Preferred

• None

• SKILLS

• Communication Skills
• General Computer Skills
• Assembler

• Language: (Other than English)

  None

  Travel Requirement

  0% - 25%

  PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

  Position Type

  Office-based

  Teaches / trains others regularly

  Occasionally

  Travel regularly from the office to various work sites or from site-to-site

  Rarely

  Works primarily out-of-the office selling products/services (sales employees)

  Never

  Physical work site required 

  Yes

  Lifting: up to 10 pounds

  Constantly

  Lifting: 10 to 25 pounds

  Frequently

  Lifting: 25 to 50 pounds

  Occasionally

  Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
  
  Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

  
  As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 
  
  Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and train

  ing requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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