What are the responsibilities and job description for the Account Manager, SMB position at Engine?
Join Our Journey at Engine
At Engine, we're revolutionizing work travel. Our modern travel platform isn't just about booking trips; it's about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we're growing fast—and we want you to be part of it.
As an Account Manager, SMB you will take ownership of customer inquiries and proactively seek new opportunities. You will be responsible for building relationships in order to drive growth, retention and adoption of the Hotel Engine product. In this role you will apply a consultative sales approach, focusing on discovering, analyzing, and solving their organization's travel needs by leveraging the full scope of company products and services to deliver business solutions to drive customer value.
Your Mission:
As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. Here's what you'll take charge of:
We're looking for someone who's ready to make an impact and grow alongside us:
The base salary for this role is starting at a $60,000 base with $30,000 variable ~ with upside potential based on performance. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let's make travel simpler, smarter, and more enjoyable—together.
At Engine, we're revolutionizing work travel. Our modern travel platform isn't just about booking trips; it's about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we're growing fast—and we want you to be part of it.
As an Account Manager, SMB you will take ownership of customer inquiries and proactively seek new opportunities. You will be responsible for building relationships in order to drive growth, retention and adoption of the Hotel Engine product. In this role you will apply a consultative sales approach, focusing on discovering, analyzing, and solving their organization's travel needs by leveraging the full scope of company products and services to deliver business solutions to drive customer value.
Your Mission:
As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. Here's what you'll take charge of:
- Drive monthly growth by upselling Hotel Engine across our existing customer base
- Generate new business opportunities within account base to meet and exceed target quota
- Present Hotel Engine's value position in the unmanaged travel space with expertise
- Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
- Support expansion leads for existing accounts
- Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
- Consistently meet or exceed daily KPI requirements
We're looking for someone who's ready to make an impact and grow alongside us:
- 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
- Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
- Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
- Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
- Strong organization skills with a track record of retaining and expanding existing customer base
- Experience in utilizing tech stack to identify trends in customer account usage
- Strong business acumen to partner with our customers to drive solutions to their business problems
The base salary for this role is starting at a $60,000 base with $30,000 variable ~ with upside potential based on performance. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:
- Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
- Benefits: Check out our full list at engine.com/culture.
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let's make travel simpler, smarter, and more enjoyable—together.
Salary : $30,000 - $60,000
