Administrative Assistant (Front Office Support)

Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development/Services & ISO 9001:2015.

We are seeking an Administrative Assistant (Front Office Support).

This job is located on-site in ESN WNY office 100 M Street SE, Washington, DC. 20376

The Receptionist will serve as Engineering Services Network (ESN) DC office receptionist and provide administrative support to the program manager and support personnel of that office, as needed

Professionally answer main telephone line, screen and direct calls. Monitor main line voice messages.

Meet and greet visitors as they arrive; advise appropriate staff member.

Receive and distribute deliveries, incoming USPS mail, posting and delivery of outgoing mail daily. Log in person incoming and outgoing checks. Assist with courier requests and correspondence.

Maintain inventory of office and kitchen supplies by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies weekly. Place special orders as needed.

Update all internal contact lists, including staff telephone extensions, birthdays and work anniversaries. Distribute as necessary.

Monitor and maintain office equipment, e.g., copier, scanner and postage machine.

Manage the phone system, including adding new lines, updating staff directory, special features and requests. Program phones for special greetings, including holidays or non-business hour greetings.

Other duties as assigned.

Experience, Abilities & Skills

A minimum of two years of experience in an area related to office administrative support.

Professional demeanor and excellent customer service abilities required.

Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve.

Ability to take initiative with projects to work both independently and as a team member. · Excellent verbal and written communication skills.

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). This list of essential responsibilities and requirements is not intended to be exhaustive.

ESN reserves the right to revise this job description as needed to comply with actual job requirements.