What are the responsibilities and job description for the Solution Analyst position at Engineering USA?
As a Solution Analyst, you are part of the professional solution team where you provide support and technical expertise for projects throughout the project lifecycle (including implementation / installation, configuration, testing, training delivery, deployment, production support). Provide regular status reports for updating the customer to support the management of customer technical and process expectations. Works on projects / assignments of moderate scope. Works under general supervision on routine assignment / projects and direct supervision on new assignment / projects.
This is a full-time, permanent position, sitting onsite in our Chicago office 2-3x per week, with the opportunity to go fully remote after 6 months of employment / onboarding.
Primary Responsibilities :
- Maintain effective relationships with internal customers and technical peers to support effective delivery
- Provide information and feedback to internal customers in a timely, accurate and appropriate manner, as required by defined project activities, ensuring that key messages are communicated effectively
- Understand the context of the project, its key deliverables and engagement model.
- Understand each assigned project task and its relationship to delivery of the work stream
- Provide accurate and timely information to technical team lead or project management team as required
- As required, contribute to the generation of the relevant level of project documentation in line with Project Management Methodology
- As directed, contribute to quality and phase gate reviews
- As directed, contribute to the review of technical implementation experiences with project delivery team, capturing and sharing lessons learned as part of the project review and close activities
- Contribute to social commentary and share experiences to support organizations knowledge sharing initiatives
- Develop / maintain an understanding of latest technical and industry trends.
- Keep up to date with Best Practices and methods within own area of specialism, and apply these in everyday role
Preferred Knowledge / Skillset :
Qualifications / Experience :
Education :
Benefits :
Equal Opportunity Employer : Engineering Industries eXcellence is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please reach out to : info@engusa.com.
