What are the responsibilities and job description for the Medical Assistant/Receptionist Neurology position at Englewood Hospital?
_Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve._
Job Summary
Under general supervision, and according to well defined policies and procedures, the MA/MR assists in the delivery of primary health and patient care management, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, computer data entry and other record keeping tasks related to the patients' registration within the registration areas. This position assists with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time. Experience with medical terminology and practice management systems preferred.
Status: Full Time
Shift: Days
Hours: Variable
**Role and Responsibilities**
Job Summary
Under general supervision, and according to well defined policies and procedures, the MA/MR assists in the delivery of primary health and patient care management, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, computer data entry and other record keeping tasks related to the patients' registration within the registration areas. This position assists with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time. Experience with medical terminology and practice management systems preferred.
- Department:** HVA
Status: Full Time
Shift: Days
Hours: Variable
**Role and Responsibilities**
- Prepare exam room for the physician, take and record vital signs and medical history, prepare patients for exam, answer and triage telephone calls. Update medical record with lab and procedure results.
- Interview patients to obtain medical information, measure vital signs.
- Obtain medication preauthorization
- Triage telephone calls
- Call patients with lab results, physician instructions – and record in medical record
- Schedule appointments for patients
- Chart preparation prior to patient visit
- Explain treatments and physician instructions to patients
- This position will require work in more than one location.
- Qualifications and Education Requirements
- Medical Assistant Certification
- Must be fluent in English and Spanish
- Active listening
- Effective communication
- Service orientation
- Socially perceptive
- Time management
- Comprehension and deductive reasoning
- Organization
- High School Graduate or Equivalent.
- Completion of an accredited program for Medical Assistant.
- Current CPR Certification.
- Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA)/Patient Care Technician (PCT).
- **Certification required for injection administration and medication documentation / handling.**
