What are the responsibilities and job description for the Medical Receptionist - Asian Health & Wellness Englewood Cliffs - FT Days position at Englewood Hospital?
Job Summary
Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time.
Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time.
- Department:** Asian Health and Wellness Center
- Location:** Englewood Cliffs, NJ
- Status:** Full Time
- Shift:** Days
- Hours:** 9:00am-5:00pm
- Greets patients and visitors in a prompt, courteous, and helpful manner, as well as to demonstrate effective communication skills with patients, visitors, co-workers, physicians, and other departments in accordance with Service Excellence Standards.
- Registers all patients in EMR. Includes retrieval of all demographics, financial and insurance information from patients. Secures all necessary signatures on required forms, and all check-in / check-out processes.
- Answers incoming calls, screens calls, takes messages, and provides information to the appropriate care team.
- Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
- Assists with booking patients in scheduling appointments to ancillary labs etc.
- Treats all individuals with respect including but not limited to patients, visitors, physicians and co-workers by using our G.R.E.A.T communication standards and abiding by HIPAA.
- Sorts and delivers mail, medical records, and other correspondence.
- Attends meetings as required and participates in departmental quality assurance endeavors.
- All other tasks as assigned.
- High School Diploma or Equivalent
