What are the responsibilities and job description for the Sales Associate - Garden Center position at ENGLISH GARDENS?
Job Summary:
We are seeking a passionate and knowledgeable Retail Garden Center Sales Associate to join our team. As a Sales Associate, you will assist customers in selecting plants, gardening tools, and supplies, offering expert advice, and ensuring a positive shopping experience. Your responsibilities will include maintaining a clean and organized sales floor, providing product recommendations, and supporting seasonal sales initiatives.
Key Responsibilities:
Customer Service:
- Greet customers as they enter the store and offer assistance with product selection.
- Provide expert advice and recommendations on gardening, plants, soil, fertilizers, and tools.
- Help customers with product questions and ensure they understand proper care and maintenance.
Sales Support:
- Assist customers in finding products, upsell related items, and inform them about sales or promotions.
- Process sales transactions accurately and efficiently using POS systems.
- Maintain knowledge of current inventory and inform customers about availability and stock levels.
Product Knowledge:
- Stay updated on seasonal plant varieties, trends in gardening products, and best practices in plant care.
- Learn and communicate the benefits of eco-friendly products, gardening solutions, and sustainable practices.
Merchandising & Stocking:
- Ensure that shelves, displays, and gardening areas are stocked, neat, and visually appealing.
- Assist in unloading shipments and stocking new inventory as it arrives.
- Regularly inspect plants and products for quality and ensure they are properly cared for.
Store Maintenance:
- Help maintain the cleanliness and organization of the store, including the exterior and gardening areas.
- Follow all safety guidelines for handling plants, tools, and chemicals.
Teamwork & Collaboration:
- Work closely with team members to meet store goals and objectives.
- Assist in setting up seasonal displays and promotions.
- Participate in team meetings and training sessions.
Qualifications:
Education & Experience:
- High school diploma or equivalent (preferred).
- Previous experience in retail, gardening, or horticulture is a plus, but not required.
- Strong interest or passion for plants, gardening, or landscaping is preferred.
Skills:
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Ability to lift and move products, including plants and gardening tools (up to 50 lbs).
- Basic math skills for processing transactions and handling cash.
Other Requirements:
- Flexibility to work weekends, holidays, and evenings.
- Knowledge of gardening, plants, and outdoor products is a plus.
Work Environment:
- Retail environment, both indoor and outdoor (garden areas).
- Physical work required, including standing for extended periods, lifting, and bending.
Compensation & Benefits:
- Generous Employee discount up to 50% off
- Opportunities for growth and advancement within the company.
- Store hours 9am-7pm