What are the responsibilities and job description for the Engtal | Senior Support Engineer (Python/Kubernetes) position at Engtal?
We are seeking a dynamic and skilled Senior Support Engineer to become a key member of our strategy development team. This individual will play a pivotal role in delivering exceptional technical support to traders and developers, while ensuring that our trading operations run smoothly and efficiently.
Key Responsibilities :
- Diagnose and resolve technical issues impacting proprietary trading software
- Keep users informed about incident progress and resolutions in a clear, timely manner
- Monitor and assess trading system performance, identifying and addressing potential problems
- Maintain application and system reliability and availability during market hours
- Design and implement automation tools and scripts to optimize operations
- Conduct thorough analysis of complex systems to uncover underlying issues
- Collaborate with cross-functional teams to deploy new features and enhancements that improve performance, reliability, and scalability of trading systems
Required Skills and Experience :
