What are the responsibilities and job description for the Receptionist position at ENHANCED MANAGEMENT CONCEPTS LLC?
Job Details
Receptionist
Receptionist
American Groves
Gilbert, AZ
Shift Details: Monday afternoon/evening and Tuesday evening
Responsibilities:
- Answer incoming calls in a professional and friendly manner
- Build the community's reputations through incredible customer service
- Perform a variety of other clerical duties as assigned
- Work closely with residents, their family members, and guests to ensure satisfaction
- Assist where needed to help create a warm and loving environment for community residents
- Foster a culture of compassion and person-center care that is inspirational, positive, and motivating
- Help keep the building and grounds clean and attractive to maintain an inspirational and enriching environment
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Be flexible with other duties as assigned
Required Qualifications:
- Contribute to an incredible customer service experience
- Basic computer knowledge of Word, Excel, Outlook, etc.
- Passion to serve seniors
- Demonstrates good judgement, problem solving and decision-making skills
- Self-motivated and organized
- Have a neat, professional, courteous manner and appearance
- Able to respond appropriately and quickly to the needs of the residents, guests, team members, and vendors
- Respond and appropriately handle emergency situations that may arise in a calm, professional, and effective manner
- High School diploma or GED equivalent
- Must be at least 18 years of age
Other Requirements:
- Background Check
- Drug Screening
What is in it for you?
- Competitive wages
- Amazing opportunities for career progression
- Medical, dental, and vision insurance for eligible team members
- Employee referral bonus
- Positive work environment
- Team member rewards and appreciation parties
ABOUT AMERICAN GROVES
Americ, part of American Care Concepts, is committed to creating communities that provide an unparalleled level of care and service to our residents, an outstanding place to build a career for our team members and make the neighborhoods where we call home better. Our employees are at the heart of everything we accomplish as a company, and we owe a large part of any success we obtain to them.
MISSION
People matter most in life, and our purpose is to make life's journey wonderful. We are engaged in providing an inspirational place for our residents while creating a spectacular living experience that is safe, healthy, and happy - one that truly fosters purpose and dignity.
If you are interested in joining a team that is passionate about serving residents, we'd love to hear from you! Please apply online or in person to meet some of our team.
941 E. Elliot Road
Gilbert, AZ 85234
www.americangroves.com
American Care Concepts is an Equal Opportunity Employer
Qualifications