24/25 Bilingual Receptionist

Organization Overview:

The Neighborhood Charter Network (NCN) is a grassroots organization that launched in 2016 in order to manage a growing family of schools in Indianapolis, IN. The mission of The Neighborhood Charter Network is to expand educational equity to the communities we serve.

Job Summary:

The Bilingual Receptionist is responsible for creating a warm and welcoming office environment for students, staff, and families and for supporting the School Leader and Operations Manager with the overall success of schoolwide operations and systems.

Receptionist Duties

• Warmly greet all visitors to the school and direct them to the appropriate place or person.
• Manage the school office, answer phones, and manage mail and fax.
• Receive and distribute messages for students and staff.
• Respond to parent questions and concerns
• Maintain the professional appearance of the front office.
• Produce and distribute correspondence memos, letters, faxes, and forms.
• Assist with interpreting to enhance understanding for families and customers.
• Track all visitors and tours.

Office Administration

• Support with collection, dispersal, security, and organization of all student cumulative files. Assure confidentiality of files is maintained and lock files where appropriate.
• Support with daily attendance calls for late and absent students.
• Support school-wide attendance initiatives.
• Sort and distribute all mail/packages and deliver to the appropriate person.
• Regularly update staff lists and contact information.

Student Information Management System Student Recruitment and Enrollment

• Assist with student recruitment
• Assist with the distribution of flyers, invitations, and other parent communication as it relates to the student recruitment process

Other Duties as Assigned

Minimum Qualifications

• High School Diploma
• Proficient in Microsoft Word, Excel, and PowerPoint
• Fluent in speaking, reading, and writing in Spanish

Preferred Qualifications

• Prior administrative or receptionist experience
• Experience working in a fast-paced environment

Desired Characteristics

• Unwavering commitment to NCN’s mission, students, families, and community
• Firm believe in affirming the identity of students, families and staff
• Superb personal organization skills to keep on top of deadlines and measures of accountability
• Team player: demonstrates maturity, growth mindset, strong work ethic, follow-through and flexibility

NCN Core Values:

NCN Equity Statement:

The Neighborhood Charter Network is an equal employment opportunity school corporation which strives to deliver educational excellence, equitable access, and quality service to our students and families. NCN recognizes the educational and social value of human differences and their various forms. NCN is committed to an inclusive approach which affirms and embraces all aspects of diversity. We are strengthened by our unique knowledge, experiences, interests, hopes, challenges, cultures, traditions and families. We engage families as partners in education through trusting relationships built on culturally responsive two-way communication and mutual respect.

Recognizing our diversity, we are committed to equity in all of our work. We seek to allocate resources to eliminate discrimination and disparities. We strive to eliminate prejudice, bigotry, and intolerance and bridge gaps between and among our diverse students, families, staff and communities.

Our approach to diversity and commitment to fairness ensure that the students we serve are empowered to succeed in high school, college and beyond.

Key Details:

This job description is not intended to be all inclusive. The employee will perform other reasonably related tasks as assigned by the supervisor or other management personnel.

NCN reserves the right to change job responsibilities, duties and hours accordingly. This document is for management communication only and is not intended to imply a written or implied contract of employment.

Neighborhood Charter Network provides equal opportunities of employment to all applicants and and prohibits discrimination and harassment of any type against anyone without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.