What are the responsibilities and job description for the C-Store Assistant Retail Manager position at Enmarket (Enmark Stations Inc.)?
About the Role
The Assistant General Manager position at Enmarket is a key leadership role that requires a highly motivated and experienced individual. The successful candidate will support the General Manager in driving store operational success and delivering exceptional customer experiences.
Main Accountabilities:
- Lead by example, deliver outstanding customer service, and prioritize customer satisfaction.
- BUILD positive working relationships with colleagues, customers, and suppliers.
- Communicate effectively and maintain a positive work culture.
- Enhance the shopping experience through efficient transaction processing and product suggestions.
- Respond to customer complaints and issues promptly and professionally.
- Drive food service excellence by executing processes and utilizing training resources.
- Maintain a clean and safe store environment.
- Execute shift duties and maintain store appearance.
- Develop and coach employees to achieve maximum potential.
- Provide feedback and recommendations on employee performance.
- Support marketing and promotional initiatives.
Key Requirements:
- High School Diploma or equivalent required.
- 1 year(s) of management experience in food service, retail, or restaurant preferred.
- Previous experience working in fast-paced, customer-centric environments preferred.
- Strong written and verbal communication skills.
- Flexibility to work varied schedules, including weekends and holidays.
- Ability to lift up to 40 pounds and perform physical tasks.
