What are the responsibilities and job description for the General Store Assistant Manager position at Enmarket (Enmark Stations Inc.)?
Job Summary
We are seeking an experienced Assistant General Manager to support our General Manager in driving business success at Enmarket. This role is critical in ensuring customer satisfaction and maintaining store operations.
Primary Responsibilities:
- Lead by example, provide outstanding customer service, and prioritize customer needs.
- Develop and maintain strong relationships with coworkers, guests, and vendors.
- Communicate effectively and promote a positive work environment.
- Enhance the shopping experience through efficient transaction processing and product suggestions.
- Resolving customer complaints and issues promptly and professionally.
- Drive excellence in food service by executing procedures and utilizing training resources.
- Maintain a clean and safe store environment.
- Execute shift duties and maintain store appearance.
- Coach and develop employees to reach their full potential.
- Provide constructive feedback and recommendations on employee performance.
- Support marketing and promotional initiatives.
Essential Qualifications:
- High School Diploma or equivalent required.
- 1 year(s) of management experience in food service, retail, or restaurant preferred.
- Previous experience working in fast-paced, customer-centric environments preferred.
- Excellent communication and interpersonal skills.
- Availability to work flexible schedules, including weekends and holidays.
- Ability to lift up to 40 pounds and perform physical tasks.
