What are the responsibilities and job description for the Retail Store Management Professional position at Enmarket (Enmark Stations Inc.)?
Assistant General Manager
The ideal candidate will support the General Manager in achieving store operational sales and profitability goals by focusing on customer needs, leading talent, and maintaining high standards of cleanliness. Key responsibilities include managing inventory, cash, and forms according to company requirements.
Key Responsibilities:
- Lead by example, providing exceptional customer service and prioritizing customer satisfaction.
- Nurture positive and professional relationships with coworkers, guests, and vendors.
- Communicate clearly and maintain a consistent team-oriented attitude.
- Create a courteous, efficient, and excellent shopping experience for every guest.
- Process guest transactions efficiently and suggest complementary products.
- Effectively resolve customer complaints and problems.
- Drive excellence in food service by executing processes and utilizing training resources.
- Maintain store cleanliness and adhere to safety regulations.
- Ensure shift duties are executed and presentation standards are maintained.
- Contribute to the development and growth of employees.
- Provide constructive feedback and recommendations on employee performance.
- Develop and implement marketing and promotional programs.
Requirements:
- A High School Diploma or equivalent is required.
- Previous management experience in food service, retail, or restaurant environments is preferred.
- Experience working in high-volume, guest-focused environments is beneficial.
- Strong written and verbal communication skills are necessary.
- A flexible schedule including weekends and holidays is required.
- Able to lift up to 40 pounds and perform physical tasks.
About Enmarket:
Enmarket is an equal opportunity employer dedicated to creating an inclusive work environment. We encourage applications from qualified individuals who share our values and mission.
