What are the responsibilities and job description for the General Manager position at EnMarket?
The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarket’s mission to “Enrich Lives” through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
RESPONSIBILITIES
· Being passionate about the customer service and retail industry while coaching, developing, empowering, and holding accountable all team members to deliver an exceptional customer experience while developing and sustaining a profitable environment.
· Responsible for maintaining the highest standards of store appearance and operation.
· Responsible for the day-to-day activities of the retail operation, proactively helping in any area where it is needed.
· Recruiting, interviewing, hiring and ensuring effective orientation and training of the highest caliber candidates.
· Analyzing, recognizing, and proactively managing sales, margin, product inventory levels, cash and inventory, and purchase trends. Utilizing other reporting metrics to maximize bottom line profitability at store level.
· Ensuring the company marketing plans and procedures are executed at store level consistently.
· Consistently maintain adequate inventory levels through effective ordering which supports driving sales and minimizing non-productive inventory.
· On a day-to-day basis, ensuring safety, health, food safety, and sanitation requirements are met in accordance with federal, state, local and company standards.
· Responsible for effective employee scheduling and payroll management to maximize daily sales while achieving company labor targets.
· Completing all required daily and monthly paperwork and required reporting.
· Effectively communicating with all subordinates, peers, and all levels of upper management.
· Complete accurate and timely employee performance reviews.
· Completing competition surveys as requested by upper management.
· Communicating and supporting the company’s mission, vision, and values.
· Implementing and enforcing all company policies, rules and procedures.
· Responsible for executing at store level the fuel pricing strategy including timely and accurate fuel surveys and price changes.
· Assisting to ensure high level of employee morale and engagement through enhanced communication, role modeling, employee recognition, consistent feedback, along with direct accountability.
· Build and maintain effective business relationships with our vendor partners.
· A proactive business manager in all aspects of store operations to achieve company goals and be able to read, understand, and react to P&L and other analytical reports.
· Ensure positive employee relations at store level inclusive of resolving all employee problems and disputes in a timely manner. Reaching out for assistance and guidance from the District Manager and Human Resources representatives when necessary.
· Responsible for being a catalyst for change and embracing change within the organization as it occurs.
· Ability to work all shifts as needed.
QUALIFICATIONS
· High School Diploma or GED is required.
· 2 years‘ management experience in food service, retail, or restaurant preferred
· Previous experience working in high-volume, guest-focused, transactional environment preferred
· Excellent written and verbal communication skills
· Ability to work 45 hours’ weekly
· Must be able to work a flexible schedule including weekends and holidays
· Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 35 pounds.
· Must meet all requirements expected of an Enmarket Store Associate
Eligibility Requirements:
Hiring is contingent upon eligibility to work in the U.S.
Job Type: Full-time
Pay: From $44,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- multi-unit retail management: 3 years (Required)
- customer service: 5 years (Required)
License/Certification:
- Drivers License (Required)
Ability to Relocate:
- Sandersville, GA 31082: Relocate before starting work (Required)
Work Location: In person
Salary : $44,000