What are the responsibilities and job description for the HR Employee Relations Manager position at Enoch Pratt Free Library?
The Enoch Pratt Library has an opening for an HR Employee Relations Manager. The Employee Relations Manager is pivotal in supporting our institution, which comprises approximately 500 full-time and part-time employees. The Employee Relations Manager will be adept at addressing individual employee concerns, managing various employee relations matters, and ensuring compliance with relevant laws and policies.
The position requires working on-site in an office environment, with some opportunities for telework.
Department: Programs and Outreach
Location: 400 Cathedral Street Baltimore, MD 21201
Salary: $70,338 to $91,573
Job Type: On-site Full-Time,
Benefits Included
Summary of Duties:
- Employee Relations:
- Conduct grievance intakes and ensure timely resolution of issues.
- Perform EEO and non-EEO employee investigations, ensuring thorough and impartial investigations.
- Facilitate conflict resolution and mediation sessions.
- Address individual employee concerns and needs promptly and confidentially.
- Manage religious and lactation accommodation requests.
- Handle substance abuse issues in accordance with company policy and relevant laws.
- Oversee ADA and FMLA reasonable accommodation requests and FMLA request/absence tracking.
- Assist employees with life status changes and related documentation.
- Manage Employee Assistance Program (EAP) requests and tracking.
- Records Management:
- Utilize technology to streamline HR functions and improve employee engagement.
- Facilitation and Mediation:
- Conduct difficult conversations with professionalism and sensitivity.
- Facilitate mediation sessions.
Minimum Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience with FMLA, EEO, and ADA compliance.
- 5 years of experience in HR employee relations.
Preferred Qualifications:
- Master’s degree in an HR or law related field is highly desired.
- Certifications in Human Resources, such as SHRM-CP or PHR are preferred.
- Experience working with Baltimore City government or Maryland State government agencies.
- Experience facilitating difficult conversations.
- Mediation certification or mediation experience is preferred.
- Experience with HRIS systems, especially Workday.
Knowledge, Skills, and Abilities:
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and priorities effectively.
- Tech-savvy with experience in HRIS and other relevant software.
- Strong problem-solving and conflict resolution abilities.
- Ability to suggest and implement process improvements.
Position of Trust: The work of this class has been declared a Position of Trust and completion of a criminal background investigation is required.
Please include your resume.
Salary : $70,338 - $91,573
