Catering Sales - Manager

DoubleTree by Hilton Hotel Carson

Catering Sales Manager

SUMMARY:
The Catering Sales Manager will be responsible for generating and managing catering sales for the hotel, ensuring the successful execution of events, and maintaining strong client relationships. This role requires exceptional organizational skills, a passion for hospitality, and the ability to work collaboratively with various hotel departments while consistently meeting and exceeding sales goals.

DUTIES AND RESPONSIBILITIES:
Sales and Business Development:

• Develop and implement strategic sales plans to achieve catering revenue goals.
• Identify and target potential clients through cold calling, networking, and attending industry events.
• Conduct site tours, client meetings, and presentations to promote the hotel's catering services.

Client Relationship Management:

• Build and maintain strong relationships with new and existing clients to encourage repeat business.
• Serve as the primary point of contact for clients throughout the event planning process.
• Handle client inquiries, negotiate contracts, and close sales to meet revenue targets.
• Review all bills, invoices and statements to ensure accurate and timely final billing to clients.

Event Planning and Coordination:

• Collaborate with clients to understand their needs and preferences, and tailor proposals accordingly.
• Work closely with the culinary team, banquet staff, and other hotel departments to ensure seamless event execution.
• Oversee event setup, service, and breakdown to ensure high standards of service and client satisfaction.
• Develop and maintain good and mutually beneficial relationships with vendors.

Marketing and Promotion:

• Work with DOSM to create promotional materials and campaigns to drive catering sales.
• Utilize social media, email marketing, and other channels to promote the hotel's catering offerings.
• Attend trade shows, bridal fairs, and other industry events to showcase the hotel's capabilities.

Administrative and Reporting:

• Prepare detailed proposals, contracts, and event orders.
• Maintain accurate records of sales activities, client interactions, and event details in the CRM system.
• Generate regular sales reports and forecasts for senior management.

Position will be required to work a varied schedule that may include evenings, nights, weekends and holidays.
Other duties and jobs may be assigned as needed by supervisor.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Minimum of two years’ of catering/event planning experience in a hotel or catering environment.
• Excellent interpersonal skills, verbal and communication skills
• Must have knowledge of Windows based programs. Delphi, Hilton Systems experience preferred but not required.
• Must provide valid document(s) to work in the US.
• Must meet legal age requirements for the position.

EDUCATION and/or EXPERIENCE:
3-5 years related experience in hotel group sales; or equivalent combination of education and experience. High school diploma or general education degree (GED).

LANGUAGE SKILLS:

• Must speak and communicate in English.
• Must be able to clearly communicate with guests, management and coworkers.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized or non-standardized situations. Ability to be proactive with duties and responsibilities.

COMPUTER SKILLS:

• Advanced knowledge of various computer programs, such as Outlook, Word, Excel, Power Point and Internet Explorer.
• Knowledge of Delphi and Hilton Systems a plus, but not required.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 10 - 25 lbs.
• Must be able to stand and walk for long periods of time.
• Occasional travel may apply

Salary: $72,000 to $76,000

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY EXAMPLES BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.

Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Same as above

Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.

Salary : $72,000 - $76,000