What are the responsibilities and job description for the Hotels - Director of Revenue Management La Bahia Resort & Spa position at Ensemble Real Estate Services?
Ensemble Investments is an entrepreneurial commercial real estate investment firm that specializes in the investment, development and management of hotel, multi-family, and life-science assets. Ensemble has a proven track record of investing with a variety of capital partners including institutional partners along with other high net worth private capital sources. Ensemble has tripled its AUM over the last 5 years to well over $2 billion and continues to expand rapidly with an active pipeline in excess of $3 billion.
COMING SOON : La Bahia Hotel & Spa
About Us : Set against the stunning backdrop of Santa Cruz's pristine coastline, our brand-new luxury hotel is poised to become a beacon of elegance and hospitality. Our mission is to provide guests with unparalleled service, exquisite accommodations, and unforgettable experiences. We are looking for a Director of Revenue Management to join our opening team.
RESPONSIBILITIES :
- Control room rates and availability in accordance with established guidelines to maximize occupancy and revenues.
- Develop, communicate and implement sales strategies, mix of business, channel management, and pricing strategies including group pricing set up.
- Prepare for and conduct weekly Revenue Management meetings involving rate and inventory strategies, transient / group pace, review group pick up & cut off dates, weekly / monthly STR review, competitive business analysis and financial forecasts.
- Initiate short and long-term revenue forecasts; generate monthly critiques identifying areas of opportunity and strategies to improve revenue and overall profitability.
- Measure and analyze booking trends, pickup, no shows, and sources of business
- Manage, produce and monitor rate strategy tiers, booking pace by Market Segment, GDS, inventory and monthly results.
- Work with the different departments to develop / implement action plans to achieve optimum revenue management.
- Manage Reservations Department (scheduling, approving payroll, holidays, trainings, etc.).
- Ensure the accuracy of commissions - processed weekly.
- Select, train, and evaluate the performance of reservation team members
- Maintain all pertinent systems and ensuring the reservations are being entered appropriately across all channels.
- Oversee all bookings' rates and MOPs, and manage guests' profiles before day of arrival.
- Manage FIT Reservations.
- Survey, review, and analyze competition, market trends, customer needs, and comments in order to be proactive and adapt with business intelligence.
- Other Reporting / Tasks including but not limited to : Daily Pickup Report, STR Data Entry and Corporate / Owner reports
- Establish and maintain meaningful external and internal relationships.
- Perform other duties as requested by management.
Essential Functions :
Daily review and implementation of room accommodation and rate inventory controls in RMS.
Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of result vs. decision from previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities, and the competitive environment.
Review end of month rooms statistics reports including Mix of Sales, Monthly Revenue Management Reports, STR, Key Hotel Marketing Reports, RMS Analysis, and provide critical analysis on performance vs. forecast and results of implemented strategies.
Prepare all weekly, monthly rolling forecasts, and annual budget.
Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends.
Scheduling, training, and performance evaluations of reservations team.
QUALIFICATIONS :
Other details
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Salary : $2 - $130,000
