What are the responsibilities and job description for the Product Support Scientist position at Ensign-Bickford Aerospace and Defense?
This opportunity is located within our EnviroLogix business that develops and manufactures testing solutions for detecting GMOs, mycotoxins, plant pathogens, natural toxins and chemical contaminants in multiple agricultural matrices. Click here () to learn more.Job DescriptionGeneral Summary : This position will provide a resource for three (3) main areas of focusTechnical support for existing products, to include problem solving, manufacturability improvements, process creation / improvement / documentation related to existing product manufacturing best practices, material and / or component qualifications. Sustainment of existing 3rd party certifications and assistance for new product certifications. Small development projects to assess feasibility, expand applications for existing products, develop and implement improvements for existing product applications.This position will work closely with all departments within Manufacturing, Technical Support, R&D and Quality.Responsibilities Include : Troubleshooting / problem solving for persistent issues in the manufacture of existing products.Non-Conformance Report (NCR) and Corrective Action Preventative Action (CAPA) Investigations : risk assessment and problem solving to include identification of preventative measures and implementing them through our Quality Management System.Technical representation at swarms : Needs identification and participation.Assist with maintenance and renewal of third-party product certifications in addition to assisting in the certification of new products.Assist with small projects related to product application expansion, feasibility assessments, improvements to existing product applications.Assist in the development and sustainment of troubleshooting playbooks for existing processes.Technical review / support for the Transfer Process of new products / processes / materials into Manufacturing.Backup Manufacturing Support as needed.Quality documentation support as needed : Change Requests, NCR, CAPA.Follow established safe work practices and working in a safe manner, following EnviroLogix safety policies and procedures, and report any unsafe or hazardous conditions to the supervisor or the Environmental, Health, and Safety department for corrective action.Other task as requested by Manager.Reports To : Director of Quality TechnologySkills Required : Good understanding of lateral flow devices and ELISA, PCR or other DNA testing also helpful.Capable of quickly achieving competency in multiple biotech related technologies.Self-motivated, execution oriented with the ability to effectively prioritize and execute tasks in a fast-paced environment.Ability to manage time and assigned projects with minimal oversight.Positive work ethic and passionate attitudeProven ability to work well in team environment with sound negotiation and problem-solving skillsCustomer focus is essentialExperience with ERP systemsProficient with both Microsoft Word and ExcelProficient in data organization, interpretation and presentation.Adaptability to changing priorities of the department.Quality and Continuous Improvement mindset.Requirements : BS degree and a minimum of two years of experience in BioTech product development, technical support or technical customer success positionsPhysical Requirements : Ability to work in both an office and laboratory environmentAbility to utilize a computer and phone for extended periods of timeAbility to lift up to 25 pounds on an intermittent basisAbility to stand for lengthy periods of timeEnviroLogix is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.Ensign-Bickford Industries, () (EBI), founded in 1836, is a privately-owned high technology conglomerate that participates in businesses that are relevant to the future of the world and have multigenerational growth prospects. Over the last 186 years, EBI has grown into a global science and technology leader in pet food science, space and defense, and diagnostic solutions. Our businesses are unified by a common shared operating system and a common set of Core Values.Watch the video above to learn more about some of the incredible challenges we take on every day to deliver the best product for our customers, and ultimately the world. The simple truth is : When you are a part of our team, you stand head and shoulders above the rest.We conduct business in a manner that reflects the highest human and ethical standards, with a commitment to mutually beneficial partnerships, and a belief in the efficacy of genuine economic and social service.Click here to learn about our Core Values ()AFB InternationalAFB is the leader in pet food flavor enhancers. Ensuring product performance for pet food manufacturers—and their customers—is our business.⠀Cawood ()Cawood is the UK’s leading scientific group, recognized for its technical capability and value-added service to customers in land-based industries.⠀ Ensign-Bickford Aerospace & Defense Company ()EBAD is a global leader in precision energetic systems and other innovative explosives, non-explosive and electromechanical solutions for the defense and aerospace markets.⠀ EnviroLogix ()EnviroLogix is an industry leader in the development and manufacturing of tests for the rapid detection of GMOs and mycotoxins throughout the worldwide food production chain.
