Subrogation Administrative Assistant

About you and the role:

Provide general clerical assistance to Subrogation and Recovery Department within Cranmore. Assist with other collection related administrative matters. Provide Cranmore with general clerical and office management on an as needed basis.

What you will be doing:

• General clerical duties including but not limited to handling of incoming and outgoing mail, e-mail, deliveries and return receipts, and printing and/or scanning documents.
• Track and manage recovery receipt for subrogation and recovery department.
• Prepare documents, correspondence and databases using MS Office.
• Arrange for meetings, seminars, travel, and prepare and process expense reports adhering to corporate guidelines.
• Communicate with adverse parties and carriers to assist in subrogation recoveries.
• Assist with preparation of training materials and presentations as requested.
• Records management of physical, electronic, and archived records.
• Maintain calendar and follow-up for assigned tasks and projects.
• Assemble and redact information from material packets, exhibits, and documents.
• Order records, billings, and other documents.
• Coordinate with various internal and external contacts to obtain information and documents, including, but not limited to Claims Examiners, Subrogation Counsel, and third-party vendors.
• Assist with other collection related administrative matters.
• Provide back up to other administrative team members on an as needed basis.
• In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require.

What you will bring:

• 2-3 years of office experience, preferable in a claim or subrogation setting; and/or training or equivalent combination of education and experience.
• High school diploma or GED required.
• Basic knowledge of subrogation or claims handling, and general claims handling practices.
• Computer skills (Microsoft applications, including MS Access, and web-based databases, create and execute database queries)
• Ability to identify and resolve problems in a timely manner, gather and review information skilfully.
• Ability to demonstrate accuracy and thoroughness, monitor own work to ensure quality and apply feedback to improve performance.
• Ability to adapt to changes in the work environment, manage competing requests and work with frequent change, delays or unexpected events.
• Detail oriented
• Organizational skills
• Ability to multi-task
• Good written and verbal communication skills

Who we are:

Enstar Group Limited (“Enstar” or “EGL”) is a leading global insurance group. Through our network of group companies, we help others – principally other insurance companies – release capital by taking over liability portfolios which no longer make strategic sense for them to hold. We create value by better managing these “run-off” insurance portfolios and strive to generate attractive risk-adjusted returns from our investment portfolio.

Enstar’s solutions allow our partners to release capital, dispose of non-core businesses and portfolios, achieve early finality on legacy insurance contracts and manage claims volatility. In return, Enstar drives earnings through savings arising from our technical excellence and from investment earnings on the reserves we hold.

At year-end 2023 we had completed 117 transactions since the 2000. Today, Enstar is the industry’s largest standalone run-off consolidator. With around 800 global employees, our network of group companies has a significant physical presence in Bermuda, where our headquarters are located, the United States, the United Kingdom, continental Europe, and Australia.

Enstar maintains a strong balance sheet. We hold long-term issuer ratings of BBB with stable outlook by S&P and Fitch. Enstar’s capital base continues to grow, reaching $7.4 billion at the end of 2023, including $5.6 billion of shareholders’ equity and total debt of $1.8 billion. A market leader in the run-off space, Enstar leverages its expertise in claims management, risk analysis, and investments to generate value. These services make Enstar different, something unique.

For further information about us, visit www.enstargroup.com.

Your Benefits:

• Enstar offers best-in-class bundled Medical, Dental, and Vision healthcare for single and family coverage.
• Board-certified doctors and pediatricians are available virtually 24/7 for urgent care.
• Access to Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Access to Dependent Care FSA to cover daycare expenses.
• Access to Employee Assistance Programs (EAP) for health and well-being.
• Optional Pet & Home/Auto Insurance.
• Wellness Reimbursement program (up to $600 annual reimbursement for wellness-related expenses, i.e., gym memberships, massage, etc.).
• 401K retirement plant (company matches up to 6% of employee contribution).
• One paid annual volunteer day.

General Info

The target base salary pay range for this role is $52,000- $55,000.

*Target full-time equivalent base salary range is based on relevant market data. The actual salary offered will depend on applicable market data for hiring location and relevant candidate knowledge, skills/experience. This salary range is not inclusive of applicable discretionary incentives.

Our Values:

ENTREPRENEURIAL

A characteristic that is core to our culture: we encourage an entrepreneurial spirit, our colleagues have autonomy to shape strategy, innovate new revenue streams and we reward those who are commercially focused.

NIMBLE

We are quick to respond to change. We embrace new technology and new lines of business according to market demands. We grasp new concepts quickly, are able to deliver in a timely manner and can improvise when needed

SOLUTIONS FOCUSED

We are resilient, successful, have a winning mentality, possess a strong work ethic. We believe in getting it done.

TEAMWORK

Our strength is working together as a Group, across regions, companies and disciplines. We firmly believe the sum of our collective effort, knowledge and ambition will always outweigh our individual contributions. We work as a trusted partner to our clients.

AWARE

We use our knowledge and experience to stay aware of market trends, acquisition opportunities and other influencers that could impact us and our competitors. Our constant awareness means that we are vigilant, innovative and responsive.

RELEVANT

At all times we strive to undertake actions that are relevant to help us achieve our vision, and to ensure we remain a provider of relevant insurance solutions to the market. We have shown a capacity to evolve and will continue to do so in order to ensure our ongoing relevance to the market.

Equal Opportunities at Enstar:

Our annual Inclusivity Index puts Enstar ahead of the industry in terms of diversity and inclusivity. At Enstar, we value all types of diversity. We’re an equal opportunity employer and believe that our diversity creates an authentic working culture. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. Enstar is committed in providing an accessible recruitment experience for all those interested in working with us. Please let your Enstar Recruitment Partner know if you require any reasonable accommodation during the application process due to a disability to enable you to fully participate in our recruitment process.