What are the responsibilities and job description for the Front Desk Receptionist position at ENT Consultants of East Tennessee?
* Works with both doctors and audiologists
* Scheduling appointments for patients in eCW - new patients, f/u appointments
* Entering appointment information into both systems (HearForm and eCW)
* Checking patients in and out
* Answering phone calls
* Check the fax inbox
* Work incoming referrals
* Check and answer emails
* Pull up the Teams app to communicate with other offices
* Website requests
* Preparing patient accounts prior to clinic
* Scan and file documents into Hearform and eCW
*Run insurance eligibility and RX eligibility
* Abstract patient information from charts into the system
* Work the bump list for assigned providers
* Check voicemails
* Pull charts and prepped for the next day clinic
* Entering charges and payments into eCW
* Reschedule appointments for both doctors and audiologists as needed
* Close out clinics and balance
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: In person
