What are the responsibilities and job description for the Multi - Office Medical Front Desk position at ENT Medical and Surgical Group?
Our 6-Provider practice is looking for a dedicated full-time Medical Receptionist to handle rotation among 3 office locations. When our patients walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude, a strong work ethic, and is extremely organized.
Responsibilities (not limited to)
- Greet patients as soon as they arrive and check them in properly
- Enter patient information into our electronic system and scan insurance cards
- Check patients out and make follow-up appointments as needed
- Handle incoming and outgoing faxes
- Answer the phone promptly and direct calls to the correct office personnel
- Process patient payments, i.e., co-payments and past balances
Requirements:
- Excellent multitasking skills required
- Working knowledge of eClinicalWorks preferred
- Exceptional customer service skills and professional phone manner required
- 1 years' experience as a Medical Receptionist
- High school diploma accepted
- Bilingual preferred
- Work 5 days a week. (No weekends)
- Travel between all three offices REQUIRED (Branford, New Haven, and North Haven)
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Branford, CT 06405 (Preferred)
Work Location: Multiple locations