What are the responsibilities and job description for the Medical office check in/receptionist position at ENT Specialists?
We are looking for a Receptionist to manage our check in desk on a daily basis and to perform a variety of administrative and clerical tasks. Our Receptionist’s duties include offering administrative support across the organization. You will be responsible for checking patients in, scheduling appointments, checking insurance, redirecting phone calls and confirming appointments. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front office greet guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet guests
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Schedule appointments
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree, additional schooling a plus
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $19