Medical Assistant

Description

Job Title: Medical Assistant

Essential Job Responsibilities

• ENT Back Office/Medical Assistant duties include but not limited to:
• Patient vitals and intake health history and reason for visit
• Assisting the doctor(s) with charting patient exam, assessment and plan
• Ordering necessary tests, imaging etc
• Managing follow-up care
• Communicating with patients regarding their test results, prescriptions or other recommendations
• Prepping and assisting in office procedures
• Cleaning and sterilization of instruments
• Inventory and stocking of medical supplies
• Scanning, assigning and progress noting incoming documents and health records
• Exam room setup and routine cleaning
  
  

Qualifications

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting preferred.

Experience

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
  
  

Other Requirements: Current documentation of a national certification preferred. Current CPR certification preferred. Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis).

Knowledge

Performance Requirements:

• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of specific assisting tasks related to particular medical practice.
• Knowledge of information that must be conveyed to patients and families.
  
  

Skills

• Skill in performing medical assistance tasks appropriately.
• Skill in tact and diplomacy in interpersonal interactions.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
  
  

Abilities

• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.
  
  

Equipment Operated: Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc.

Mental/Physical Requirements: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.