What are the responsibilities and job description for the Mac Operations Specialist position at Entech Consulting LLC?
Going digital requires holistic thinking that puts humans at the center of everything. Entech delivers complete solutions including strategies, technologies, and implementation services to master digital convergence. We integrate our unique outside-in approach to people, processes, and technology to orchestrate digital empowerment to address today's business challenges. Mastering digital convergence at enterprise scale.
Entech is hiring an Mac Operations Specialist for a financial services client. This is a hybrid role that involves working onsite in Malvern, PA, 3 days per week.
Responsibilities
Seeking a Tier 2 Mac Operations Specialist. The ideal candidate will possess a strong understanding of the Jamf management platform, along with the ability to troubleshoot, escalate, and provide comprehensive support for our Mac environment. This role is crucial in ensuring the smooth operation and maintenance of our Mac devices, supporting end-users, and collaborating with various IT teams to resolve complex issues.
Required/Desirable skill set:
- 2 years Proven experience in , with a strong emphasis on Jamf administration.
- Proficiency in MacOS, Apple hardware, and related technologies.
- Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with end-users and IT teams.
- Certification in Jamf (e.g., Jamf Certified Associate) is a plus.
- Experience with Mac operations support is a plus.
- Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience.
*We are looking for candidates willing to work directly on our W2.
No Corp-to-Corp.
Entech is an equal-opportunity employer
Benefits:
· Medical, Dental, Vision Benefits
· 401K
· Paid time off
Job Type: Contract
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Malvern, PA 19355