What are the responsibilities and job description for the IT Staffing Solutions Manager position at Entech?
About Entech
">At Entech, we're dedicated to delivering complete solutions that meet the unique needs of our clients. Our team of experts combines strategies, technologies, and implementation services to drive digital convergence and empower businesses to succeed.
">We're seeking an experienced IT Professional Services specialist who will be accountable for full-cycle client management for key Entech clients utilizing our Consulting Services and Solutions. This role involves cultivating client satisfaction while expanding the services and solutions Entech provides to clients.
">The ideal candidate will act as the primary point of contact for our clients, ensuring exceptional service delivery, building strong relationships, and driving business growth. You'll play a critical role in understanding client needs, presenting tailored staffing solutions, and maintaining client satisfaction.
">Responsibilities:
">- Develop and maintain strong, long-term relationships with clients.
- Act as the primary liaison between the client and internal teams, ensuring seamless communication.
- Conduct regular client meetings to understand their IT staffing needs and provide updates on services.
Growth and Retention:
">- Identify opportunities to expand services within existing accounts.
- Proactively propose IT staffing solutions to address client challenges.
- Ensure high client retention rates by delivering exceptional value and maintaining satisfaction.
Delivery Oversight:
">- Collaborate with recruitment teams to match qualified IT candidates to client requirements.
- Monitor candidate placements and address any performance concerns or issues promptly.
- Ensure timely delivery of staffing solutions in alignment with agreed timelines.
Metrics and Reporting:
">- Track and report on key account performance metrics, including revenue growth, placement success rates, and client satisfaction.
- Provide regular status updates to internal leadership.
Requirements:
">- Minimum 8 years of experience in account management, IT staffing, or related industries.
- Proven track record of managing and growing client accounts.
- Strong understanding of IT roles, technologies, and industry trends.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- Bachelor's degree required.
Benefits:
">- Medical, Dental, Vision, 401K benefits.
- Paid Time Off.
- Full Time Salaried position.
