Operational Tech IT Specialist

Work Place Flexibility : Onsite

Legal Entity :  Entergy Operations, Inc.-EOI

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations.  Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power.  Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi, and Texas.  Tracing its history to 1913 and headquartered in New Orleans, Louisiana, Entergy has annual revenues of $11 billion and more than 13,000 employees.

The company’s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies :   Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc.  Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana.  Entergy is winding down its wholesale generation business, which provides power to wholesale customers primarily from our two remaining nuclear facilities located in the northern United States.

The electric utility industry is rapidly changing, and Entergy is entering an exciting period of growth as we prepare for the future.  We are building the premier utility, a utility that delivers sustainable value to all its stakeholders – our customers, employees, communities, and owners – as measured by strong net promoter scores, high levels of service, superior and affordable products and services, highly skilled and engaged employees, and industry-leading financial performance.  We are focusing our sights on three key priorities – customer centricity, continuous improvement, and creating a culture of belonging for our employees.  Join us as we take the next step on our journey to building the premier utility.

Position Purpose :

This role works as a team member with Entergy’s Operational Information Technology (OIT) group at Waterford 3 Nuclear Plant.  The OIT group is responsible for a range of process and security computer systems having applications which are supported directly by site staff.  These systems are stand-alone, that is not connected to company LAN or WAN for security purposes.  Due to stand-alone nature, OIT group maintains all aspects of equipment for operation, maintenance, and improvement.  OIT group also supports Entergy corporate IT initiatives; various IT projects, system selection and upgrade, cyber security initiatives, procedures, and processes.

Responsibilities within the OIT group are rotated such that individuals can become expert on assigned system(s).  OIT member participation in a duty schedule is required and rotated between staff members for 24 hour on-call duty. Must live within 90 minutes or less travel to plant site.

Primary Duties & Areas of Responsibility :

For assigned OIT system(s) :

• Maintain system health checks, backup and restoration of data, review of logs
• Maintain hardware and vendor contracts for support
• Maintain software program operation, perform software upgrades
• Write scripts and software to create interfaces between systems as required
• Perform software quality assurance tasks documenting software change
• Maintain database and perform database changes as required
• Maintain cyber security protective measures during maintenance and change
• Maintain network and diagnose problems as required
• Work with cross functional teams to troubleshoot interfaces between process systems and data acquisition equipment
• Review and approve engineering changes to the system
• Recommend system improvement and planning for system life cycle including maintenance
• of spares and inventory, vulnerability analysis and reports
• Create work order steps for performance of activities related to above
• Create reports and client-side tools to meet customer needs
• Participate in Corrective Action Program by documenting problems, analyzing root cause,
• and recommending solutions
• Assist customer with reports and system operation as requested

Participate in Cyber Security Program :

Other tasks as assigned :

coordination, perform department website maintenance

Minimum Educational Background and Physical Requirements Required to perform Job :

Minimum education required of the position :

Bachelor’s Degree in Engineering, Computer Science, or equivalent work experience required

Minimum Experience Requirements :

For the IT Specialist – Oper Tech classification)

2 years application support, development, technology delivery

Technical Competence should equal Basic in IT or OT services

For the IT Specialist Sr - Oper Tech classification)

4 years demonstrated track record of relevant technology delivery

For the IT Consultant – Oper Tech classification)

Higher Level Degree preferred

6 years demonstrated strong track record of relevant technology delivery (5 years with advanced degree)

LI-TR1

LI-ONSITE

Primary Location : Louisiana-Killona Louisiana : Killona

Job Function : Nuclear

FLSA Status : Professional

Relocation Option : No Relocation Offered

Union description / code : NON BARGAINING UNIT

Number of Openings : 1

Req ID : 117905

Travel Percentage : Up to 25%

An Equal Opportunity Employer, Minority / Female / Disability / Vets. Please click here to view the EEI page, or see statements below.

EEO Statement :   The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility :   Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click  here  and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities :  As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS :

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note : Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Salary : $11