What are the responsibilities and job description for the Financial Services Representative position at Enterprise Bank and Trust?
We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Teller II. In this role, you will have the opportunity to deliver exceptional customer service and provide personalized banking solutions to our clients.
Company Overview
Enterprise Bank and Trust is a leading provider of banking services, with a strong presence in multiple states across the country. Our mission is to guide people to a lifetime of financial success by offering innovative products and services that meet the evolving needs of our customers.
We value diversity, equity, and inclusion, and strive to create an environment where all associates feel valued and empowered to succeed.
Job Description
This role requires a high level of communication and interpersonal skills, as well as proficiency in Microsoft Office and Salesforce. The ideal candidate will be able to work effectively in a fast-paced environment, manage multiple priorities, and maintain confidentiality of client transactions and bank records.
The responsibilities of this position include:
- Providing excellent customer service and resolving customer complaints in a timely and professional manner.
- Cross-training in and performing personal banking activities consisting of offering a full range of banking products and services.
- Maintaining accurate records and reports, and ensuring compliance with bank policies and procedures.
- Participating in sales initiatives and promoting bank products and services to customers.
Benefits
As a Bilingual Teller II at Enterprise Bank and Trust, you will enjoy a comprehensive benefits package, including:
- Competitive salary and bonus structure.
- Comprehensive health insurance plan.
- Retirement savings plan.
- Paid time off and holidays.
