Part - Time Resident Services Coordinator - Park View Oak Crest, PA.

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $72 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package .

Job Description Summary :

Participate in the development, organization, and execution of activities associated with Resident Services Department for the purpose of providing programs, activities, and services that improve the quality of life for the Residents of the Community.

Duties and Responsibilities

• Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
• Identify, plan, market, organize and conduct a variety of resident programs, activities and services.
• Provide excellent customer service while achieving or exceeding the company's goals and objectives.
• Ensure that the resident services offered comply with all company policies and requirements as provided by the Resident Services Coordinator.
• Provide general case management (including intake) and referral services to all residents needing such assistance.
• Implement and execute the Resident Service Plan.
• Maintain a directory of dependable and affordable service providers for commonly needed services.
• Provide feedback on the effectiveness of resident services programs at the community level to the Resident Services Coordinator along with suggestions for improvement.
• Work closely with the Resident Association (where applicable) and individual residents to deliver activities that meet social, health, and recreation needs.
• Develop and maintain relationships with appropriate social service agencies and local government agencies in order to create partnerships which support strong resident programming.
• Maintain strict adherence to the federal Fair Housing Act, which prohibits "any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make such preference, limitation or discrimination."
• Develop and maintain a monthly newsletter and activities calendar.
• Ensure proper documentation is being maintained at the site in accordance with all applicable requirements of regulatory agencies.
• Ability to access all areas of the community.
• Other duties as assigned.

Total Rewards at Enterprise :

Supervisory Responsibilities :

This position has no supervisory responsibilities.

Experience, Education, Training and Qualifications

Work Location and Work Time

The home office for Enterprise Community Development and Enterprise Residential is in Baltimore. Enterprise also has offices in Columbia, Silver Spring, Washington, DC, and New York City, and satellite offices elsewhere.

The Resident Service Coordinator will be assigned a primary office location at Mayfair Mansions by their respective manager for regular in-person attendance and meetings. Video conferencing is used almost daily and on multiple occasions within a workday.

Every effort will be made to have a work week consist of 40 hours but given the nature of the property management business and its administrative requirements, additional work time will likely be required.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here represent those that must be met by an associate to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions; however, the work tasks described here require strength and stamina.

While performing the job duties, the associate is often required to read, write, use hands to finger, handle, or feel objects or controls, reach with hands and arms, talk, and hear, and lift heavy items. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. For safety purposes, work shoes / boots (non-tennis shoes) are a requirement. The associate must also have the ability to access all areas of the community without the assistance of an elevator.

While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations, including property locations within or near transitional neighborhoods. The associate may be required to work extended periods of time at a computer.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The employee must be able to work in a fast-paced environment with a demonstrated ability to manage and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate. The employee is expected to adhere to all company policies, including the code of conduct and conflict of interest, and work to the highest industry professional standards.

Enterprise Residential provides attractive levels of Paid Time Off, which employees are to use, and there are a number of company-paid holidays. Enterprise Residential supports a positive work-life balance.

Equal Opportunity of Employment and Statement of Non-Discrimination

Enterprise Residential is an equal opportunity employer. Qualified applicants for this position will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

Salary : $20 - $22