Support Engineer

Enterprise Vision (EV) founded in 2015 is a fast-growing and successful audio-visual and unified communications integrator. EV oversees the installation and support of audio-visual solutions to customers (nationwide) in the federal and commercial markets. We work to ensure that our technologies are integrated for maximum reliability and performance. We have a proven track record of successfully deploying large-scale, multi-location projects. We strive for 100% customer satisfaction by working closely to understand business drivers, challenges, and limitations.

EV succeeds with a passion and professionalism to deliver the highest customer satisfaction in the industry. Our team environment provides opportunities for everyone to succeed. Team members participate in the company’s growth and ultimate direction.

Job Overview:

Support position

100% on site

Typical work ours are from 7am-4pm

Company provided tools as needed for the position.

Expenses related to certifications and training.

Company Laptop.

Company paid vacation time (10 days per year) starting after 90 days, Sick Days (5 Days). Company Paid Holidays (10 Days)

Enterprise Vision 401K Employer Retirement Plan with Company matching (eligible after 3 Months)

Responsibilities:

reliable when it comes to engineering question/issues

Able to solve problems quickly and efficiently.

Keep track of parts on site

Get part from the office occasionally

Valid drivers license

Reliable vehicle able to carry equipment needed for projects

7 year Clean Background check

Office located in Rockville, MD

Role and responsibilities (Post- Deployment Phase):

On site (8am -5pm) census-badged contractor for AV maintenance and support for 1 year

(option years TBD)**This will be contingent on passing a background check.

Conducting routine maintenance and updates to the AV Systems.

Provide active AV support for scheduled high-profile meetings and events.

Manage and track defectives parts and work with EV support for parts replacement.

Work with Census Telecom staff to provide any AV support as required in the 255 rooms

under maintenance.

Communicate in a clear and professional manner with PMs, other installation team

members and clients.

Dress in a presentable and professional manner, refrain from taking excessive smoke

breaks

Experience:

Under 1 year of experience is acceptable for this position. We are looking for an individual who is familiar with the Audio Visual field, IT field, and/or Cloud.

This position offers the opportunity to work on exciting projects in a dynamic environment. If you are a detail-oriented individual with a passion for project management, we would love to hear from you. Apply now to be considered for this rewarding opportunity.

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

401(k)

401(k) matching

Flexible schedule

Paid time off

Schedule:

8 hour shift

Weekends as needed

Application Question(s):

What are some skills and experiences you have with or related to the Audio Visuals industry?

Experience:

Engineer support: 2 years (Required)

Ability to Commute:

Suitland, MD 20746 (Required)

Ability to Relocate:

Suitland, MD 20746: Relocate before starting work (Preferred)

Work Location: In person