Demo

Group Services Manager- S+R

Entertainment Promotions
Garland, TX Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

Primary Job Duties :

  • Responsible for helping ensure all events operate flawlessly in accordance to operational standards and BEO contract
  • Attends weekly BEO meetings to ensure alignment on all contracted services and products in preparation for all booked events for the week
  • Responsible for coordinating the setup and breakdown of all group services events
  • Ensures event host is greeted in a timely manner upon arrival, per contract specifications
  • Maintains appropriate levels of food for duration of group event, collaborating with the culinary team on the group's ongoing needs
  • Manages the cleanliness and presentation of the event space through active and effective management of the group services team
  • Approves schedules for the group services team as drawn up by the group services supervisor
  • Maintains a presence during all group events further ensuring any and all concerns and / or problems that might arise during an event are handled professionally and timely
  • Follows the direction of the General Manager and F&B department head
  • Responsible for the training and evaluation of all group services team members

Requirements

Physical Requirements :

  • Standing for long periods of time with frequent bending and turning
  • Must be able to lift 40 lbs
  • Must be able to communicate with guests appropriately
  • Special Requirements :

  • Must be at least 18 years old
  • Must be able to read, write, and speak English
  • Must possess a valid Food Handler's Certificate or other similar license per local code
  • Must possess a valid TABC or other legal license to sell / serve alcohol per local code
  • Obtain training certification per company policy
  • Standard Company Expectations :

  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responding to guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains appearance and / or uniform standards.
  • Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

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