What are the responsibilities and job description for the Theater Manager- S+R position at Entertainment Services LLC?
Description
Primary Job Duties:
- Coordinates theater’s day-to-day operations, ensuring our guests have an experience that is comfortable, distraction-free and picture-perfect
- Ensures the theater servers, bartenders and runners are all staffed based on business needs, managing labor hours accordingly
- Responsible for training and supervising theater servers, bartenders, and runners, under the direction of the Director of Food and Beverage
- Conduct annual performance appraisals and ongoing performance management with associates ensuring they frequently receive open honest feedback on their performance.
- Ensures all opening and closing duties of the theaters are completed per leadership expectations
- Manages & maintains compliance of required certifications necessary to serve food & alcohol
- Ensures that all areas of the theater are within company standards, including quality, service, cleanliness, safety, security, and maintenance programs.
- Implement corrective actions for all theater deficiencies found via internal/external auditors, property walk-throughs, guest or associate complaints, etc.
- Strives to develop all theater team members, managing performance, coaching, counseling, and disciplining team members so that all are consistently held to STRIKE REEL standards
Requirements
Physical Requirements:
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
Special Requirements:
- Must be at least 18 years old
- Obtain training certification per company policy
Standard Company Expectations:
- Goes beyond normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
