Demo

Event Coordinator- North Rim

Entertainment
San Antonio, TX Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/28/2025

Job Type

Part-time

Description

Primary Job Duties :

  • Answering phones and answering questions about the facility and booking events
  • Complete Birthday / Group reservation bookings per script and booking guidelines
  • Greeting and assisting all walk in party inquiries
  • Giving tours to potential parties and groups
  • Being knowledgeable of all aspects of the park and answering questions accordingly
  • Being knowledgeable of the party packages and program to accurately translate information to guests
  • Maintaining logs accurately
  • Calling past parties and trying to get them to rebook.
  • Communicating with staff about special needs of parties
  • Assisting the party / group manager with all parties on the day of the event
  • Assist with creating event summaries and creating care packages with relevant materials for events (wristbands, play cards, drink tickets, decorations, etc..)
  • Maintaining cleanliness of the party office
  • Understanding the cash out process and having the ability to properly cash out a party
  • Assist as needed in other areas as requested by a lead or manager
  • Maintain uniform standards and a professional appearance

Requirements

Physical Requirements :

  • Standing or sitting for long periods of time with frequent bending and turning
  • Must be able to lift 30 lbs
  • Must be able to communicate with guests and communicate via email, phone, and in person with great detail and organization
  • Special Requirements :

  • Must be at least 16 years old
  • Obtain training certification per company policy
  • Standard Company Expectations :

  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responding to guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains uniform standards.
  • Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

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