Demo

Tech Services Manager- Park North

Entertainment
San Antonio, TX Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/4/2025

Primary Job Duties :

  • Establishes and maintains relationships with Guests, Team Members and vendors.
  • Coordinates preventative maintenance schedules on all assets.
  • Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed.
  • Ensures compliance with company policies, procedures and applicable state and federal laws.
  • Oversees and maintains open communication with management and department supervisors.
  • Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.
  • Follows through in obtaining licenses, permits and certificates where necessary.
  • Follows instructions and requests by upper management.
  • Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness.
  • Performs necessary repairs to rides, attractions, games and equipment as necessary.
  • Maintains an organized and clean and safe work area and environment.
  • Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures.
  • Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.
  • Enforces policies and procedures relating to problems and emergencies which occur during business operations.
  • Assists with the development and training of Team Members.
  • Creates and posts notices regarding policy changes related to the department.

Requirements

Physical Requirements :

  • Standing for long periods of time with frequent bending and turning
  • Must be able to lift 40 lbs
  • Must be comfortable climbing on a ladder
  • Must be able to communicate with guests and deliver safety instructions
  • Special Requirements :

  • Must be at least 18 years old
  • Obtain training certification per company policy
  • Standard Company Expectations :

  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responding to guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains appearance and / or uniform standards.
  • Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

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