What are the responsibilities and job description for the Computer Hardware Engineer position at Entre Computer Services?
About Us
Entre Computer Services has been serving organizations regionally and nationally since 1984. We are a dynamic organization committed to delivering exceptional technology services and solutions. Our team of experts provides top-notch support and guidance to our clients, ensuring their technology needs are met efficiently and effectively.
Job Summary
We are seeking a skilled Deskside Support Analyst to join our team. In this role, you will be responsible for providing technical support for all approved end-user computer hardware, software, and related technologies. This includes scheduling and installing approved hardware and software to meet customer and organizational needs, as well as performing independent analysis and problem solving with great customer service skills.
Key Responsibilities
* Provide technical support for end-user computer hardware, software, and related technologies
* Schedule and install approved hardware and software to meet customer needs
* Perform independent analysis and problem solving with great customer service skills
* Collaborate with internal teams to ensure seamless delivery of services
Requirements
* Associate's degree in Computer Science or a related field (preferred)
* Two to three years of Information Technology experience (preferred)
* Excellent technical knowledge and communication skills
Entre Computer Services has been serving organizations regionally and nationally since 1984. We are a dynamic organization committed to delivering exceptional technology services and solutions. Our team of experts provides top-notch support and guidance to our clients, ensuring their technology needs are met efficiently and effectively.
Job Summary
We are seeking a skilled Deskside Support Analyst to join our team. In this role, you will be responsible for providing technical support for all approved end-user computer hardware, software, and related technologies. This includes scheduling and installing approved hardware and software to meet customer and organizational needs, as well as performing independent analysis and problem solving with great customer service skills.
Key Responsibilities
* Provide technical support for end-user computer hardware, software, and related technologies
* Schedule and install approved hardware and software to meet customer needs
* Perform independent analysis and problem solving with great customer service skills
* Collaborate with internal teams to ensure seamless delivery of services
Requirements
* Associate's degree in Computer Science or a related field (preferred)
* Two to three years of Information Technology experience (preferred)
* Excellent technical knowledge and communication skills
