What are the responsibilities and job description for the Desktop Technical Services Technician position at Entre Computer Services?
Our Team
We are a dynamic organization committed to delivering exceptional technology services and solutions. Our team of experts provides top-notch support and guidance to our clients, ensuring their technology needs are met efficiently and effectively. As a member of our team, you will have access to ongoing training and development opportunities, as well as the chance to work with cutting-edge technology. We offer a collaborative work environment with opportunities for career growth and advancement.
Job Responsibilities
Provide technical support for all approved end-user computer hardware, software, and related technologies. Schedule and install approved hardware and software to meet customer and organizational needs. Perform independent analysis and problem solving with great customer service skills. Collaborate with internal teams to ensure seamless delivery of services. Assist with new project requests as needed. Track and document progress and steps taken to resolve issues within the ticketing system. Perform and assist in hardware and software maintenance services.
We are a dynamic organization committed to delivering exceptional technology services and solutions. Our team of experts provides top-notch support and guidance to our clients, ensuring their technology needs are met efficiently and effectively. As a member of our team, you will have access to ongoing training and development opportunities, as well as the chance to work with cutting-edge technology. We offer a collaborative work environment with opportunities for career growth and advancement.
Job Responsibilities
Provide technical support for all approved end-user computer hardware, software, and related technologies. Schedule and install approved hardware and software to meet customer and organizational needs. Perform independent analysis and problem solving with great customer service skills. Collaborate with internal teams to ensure seamless delivery of services. Assist with new project requests as needed. Track and document progress and steps taken to resolve issues within the ticketing system. Perform and assist in hardware and software maintenance services.
