Front Desk Patient Care Coordinator

Envi Medical Aesthetics is a modern, innovative medical practice where medical aesthetics and wellness are prioritized. We specialize in anti-aging and longevity by providing the highest quality cosmetic and aesthetic injectables and wellness services.

Come join an amazing team doing what you love! Envi was designed to be uniquely dedicated to team development and working and thriving together! We are looking for like-minded individuals who have a passion for delivering aesthetic services combined with wellness in a holistic manner.

Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. This pivotal role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient environment. The ideal candidate will possess strong clerical skills, a solid understanding of medical terminology, and experience with scheduling and documentation review.

Duties

• Greet patients and visitors warmly, providing exceptional customer service at all times.
• Manage medical scheduling, including appointment bookings, confirmations, and rescheduling as needed.
• Review documentation for accuracy and completeness, ensuring all necessary information is collected.
• Maintain patient records in compliance with privacy regulations, utilizing systems such as Dentrix and Epic.
• Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette while addressing inquiries or concerns.
• Assist in the coordination of patient services to enhance overall patient experience.
• Collaborate with medical staff to ensure seamless communication and workflow within the office.
• Perform clerical tasks such as filing, data entry, and maintaining organized records.

Qualifications

• Proficiency in medical terminology and understanding of ICD-9 coding is preferred.
• Previous experience in a front desk or administrative role within a healthcare setting is highly desirable.
• Familiarity with electronic health record systems such as Dentrix or Epic is advantageous.
• Strong attention to detail with excellent organizational skills to manage multiple tasks effectively.
• Exceptional communication skills, both verbal and written, to interact positively with patients and team members.
• Ability to maintain confidentiality and adhere to HIPAA regulations regarding patient information.
• A proactive attitude towards problem-solving and a commitment to providing outstanding patient service.

Join our team as a Front Desk Coordinator where you can make a difference in the lives of our patients while working in a supportive environment!

Job Type: Part-time

Pay: $19.17 - $20.25 per hour

Expected hours: 10 – 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Schedule:

• Monday to Friday

Experience:

• Medspa: 1 year (Preferred)
• Aesthetics: 1 year (Preferred)

Ability to Commute:

• Aldie, VA 20105 (Required)

Ability to Relocate:

• Aldie, VA 20105: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $20