What are the responsibilities and job description for the Service Dispatcher position at Envirocheck?
Ideal Candidate Profile
Do you fit this profile?
- Wants to start a CAREER / not just another "job"
- Wants to make a difference
- High Moral Standards & Values
- Positive
- Helpful
- Team Player
- Professional
- Wants to be the best of the best
- Is Ready
Envirocheck is a growing company and has exciting opportunities for “A” players on our team.
Job Summary
Join the trusted leader in the environmental testing and consulting industry! Envirocheck is seeking a Service Dispatcher that is bright, friendly, and highly motivated with strong organizational skills. The successful candidate will be able to work independently and provide excellent customer service to our clients.
Duties and Responsibilities
- Schedule and dispatch technicians to appropriate job location according to predetermined jobs, customer requests or immediate need
- Ensure maximum productivity by achieving or exceeding Company established goals by successfully routing technicians.
- Must be able to make quick decisions under pressure
- Relay information (work orders and other messages) between technicians and supervisors
- Respond to customer requests for services and equipment
- Prepare, update and distribute the daily route schedule
- Accurately document into salesforce any issues that may arise at the job site
- Other duties as assigned
Schedule
- 8 hour shift
- Monday to Friday
Qualifications and Skills
- Must have a friendly and outgoing demeanor
- Must be able to work independently as well as with a team
- Must be able to multi-task
- Must be punctual with good attendance
- Ability to work in a highly organized and efficient manner
- Ability to manage multiple tasks and respond quickly to emergent problems
- Ability to handle emergency situations calmly and effectively
- Excellent customer service at all times
- Ability to operate general office equipment; phone, fax, printer /copier, and computer
Education
- High school or equivalent (Required)
Experience
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Benefits
- 3 months of paid training
- Health Insurance
- 401K with matching
- Paid Sick Time & Vacation Time
- Paid Company Holidays
Salary : $21 - $23