Customer Service/Logistics Coordinator

Job Description

Job Description

We are an international water treatment solutions business. Due to growth we are looking to appoint an Customer Service / Logistics Coordinator, to be responsible for all administration relating to transactions within shipping and receiving, sales order generation, job costing, inventory, and fleet management.

This position will support the Services & Products Operational Business for accounting and administrative needs primarily in the Northeast US. The position will be in Envirogen’s East Windsor, NJ location to provide Administrative back up to the local business.

Primary Responsibilities

• Works within the company’s ERP System (Sage 100) to complete data entry and transactions.
• Tracks and records key metrics within the company used to track the efficiency of the Business.
• Provides timely and accurate information regarding customer order status and product requests.
• Processes customer orders / changes / returns according to established department policies and procedures.
• Processes purchasing transactions (buying) within the Business.
• Responsible for managing all outbound and inbound shipments, including completing daily receiving entries.
• Works closely with the accounting department to research and solve invoice or payment discrepancies.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Processes credit card payments.
• Assists Operations Management and Finance & Accounting department with various tasks as needed.

Requirements

Benefits