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Key Account Manager

Environ Energy
Manchester, NH Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025
Description

The Key Account Manager at Environ Energy serves as the primary point of contact for the company’s largest and most strategic clients, ensuring the seamless coordination and delivery of multiple services and solutions. This role requires a high-level understanding of each client’s overarching energy, sustainability, and compliance objectives, integrating various Environ offerings—including energy procurement, decarbonization planning, regulatory compliance, and project development—into a cohesive, long-term strategy.

This individual will act as the key relationship manager, orchestrating internal teams and resources to ensure Environ’s solutions align with and advance the client’s strategic vision. Success in this role requires both technical fluency in energy and sustainability services and a consultative approach to client engagement.

About Environ

Environ is a leading energy management firm that helps large commercial and industrial clients reduce carbon emissions and achieve sustainability by improving building energy efficiency, facilitating clean energy procurement, increasing resiliency, boosting regulatory compliance, tracking carbon and meeting ESG commitments. With a history that dates to the early 1990s, Environ serves clients across North America and abroad. Current clients include commercial real estate, healthcare, higher education, hospitality, industrial facilities, data centers and public entities. Environ has more than $1B in energy contracts under management, with >$100M in demonstrated savings for our clients. Environ is highly acquisitive and recently added leading edge carbon tracking and ESG reporting to its portfolio, with additional diversified acquisitions already in the pipeline.

Responsibilities

Client Strategy & Relationship Management

  • Serve as the senior strategic advisor and primary liaison for Environ’s largest accounts, ensuring exceptional client experience and service delivery.
  • Develop a deep understanding of each client’s energy and sustainability goals, identifying how Environ’s full suite of services can drive long-term value.
  • Lead strategic planning discussions and executive briefings, positioning Environ as a trusted partner in achieving the client’s vision.
  • Structure and lead cross-functional client meetings, ensuring alignment between client needs and Environ’s capabilities.
  • Proactively identify and address risks, challenges, and opportunities to enhance client satisfaction and engagement.

Solution Integration & Service Delivery Coordination

  • Own the end-to-end coordination of multiple services delivered to key accounts, ensuring smooth execution and alignment with client objectives.
  • Work closely with Environ’s subject matter experts in procurement, energy management, compliance, and project development to craft integrated solutions tailored to each client.
  • Bridge the gap between Environ’s internal teams, facilitating seamless collaboration and information flow.
  • Identify synergies between services, ensuring an optimized approach that maximizes financial and operational benefits for the client.

Energy & Sustainability Program Oversight

  • Ensure alignment of Environ’s energy procurement strategies with broader client sustainability and decarbonization goals.
  • Oversee energy efficiency, carbon reduction, and compliance initiatives, tracking progress and ensuring measurable outcomes.
  • Stay informed on evolving regulatory and market conditions, advising clients on strategic implications and mitigation strategies.
  • Guide clients through the complexities of ESG reporting, compliance frameworks (e.g., Local Law 97, BERDO, Clean Energy DC), and emissions management.

Performance Management & Reporting

  • Analyze client energy consumption, procurement costs, and sustainability metrics to provide actionable insights and optimizations.
  • Deliver customized performance reports, executive dashboards, and strategy presentations.
  • Ensure data integrity across all client accounts, leveraging Environ’s internal systems to track and report progress effectively.

Requirements

Qualifications and Experience:

Required

  • Bachelor’s degree in business, energy management, sustainability, engineering, or a related field.
  • 8 years of experience in key account management, strategic consulting, or enterprise client engagement within the energy or sustainability sector.
  • Proven track record of managing large, complex accounts and successfully integrating multiple service offerings.
  • Strong leadership and consultative selling skills, with the ability to engage senior-level stakeholders.
  • Deep understanding of energy procurement, market dynamics, compliance regulations, and sustainability initiatives.
  • Exceptional project management and cross-functional coordination abilities.

Preferred

  • Experience with energy procurement strategies, decarbonization planning, and ESG reporting.
  • Knowledge of industry-specific energy challenges in healthcare, higher education, and manufacturing.
  • Familiarity with incentive and grant programs, renewable energy project financing, and carbon offset strategies.
  • Advanced data analysis capabilities and proficiency in energy management software, CRM, and reporting tools.

Additional Considerations

  • This role is highly visible, requiring direct interaction with C-suite and senior leadership at client organizations.
  • Travel may be required to client sites, conferences, and strategic planning sessions.
  • The Strategic Account Director must be agile and adaptable in a fast-paced, evolving regulatory and market environment.

Perks

  • Full-time, fully remote position
  • Occasional company-paid travel may be required
  • Full health benefits (medical, dental, vision) with a dental buy-up option
  • 10 company-paid holidays
  • Competitive PTO policy
  • Paid volunteer time off to be able to give back to your community
  • 401k (pre-tax and Roth) benefits with company match
  • Company sponsored Life, AD&D, short-term and long-term disability insurance

Environ Energy is an Equal Opportunity Employer. We consider all qualified candidates regardless of national origin, veteran, disability, sexual orientation, gender, gender identity or other status protected by law.

At this time, we are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States of America without sponsorship.

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