What are the responsibilities and job description for the Service Manager Job Description position at ENVIRONMENTAL COMFORT SYSTEMS?
Job Summary:
Environmental Comfort Systems, Inc. is seeking an experienced and motivated Service Manager to lead and grow our service department. The ideal candidate will have a proven track record in team management, service operations, and HVAC systems, with a passion for building a high-performing team. This position offers a competitive salary, excellent benefits, and the opportunity to make a significant impact in a leadership role.
Responsibilities:
- Lead, manage, and grow the service department, fostering a collaborative and high-performing team culture.
- Recruit, train, and mentor service technicians to ensure a skilled and motivated workforce.
- Oversee day-to-day operations of the service department, ensuring quality, efficiency, and profitability.
- Develop and implement strategies to improve service delivery and customer satisfaction.
- Monitor department performance and manage key metrics, such as revenue, profitability, and customer retention.
- Ensure accurate and timely invoicing for completed jobs.
- Coordinate scheduling and workflow to maximize productivity and minimize downtime.
- Maintain compliance with all safety standards, regulations, and company policies.
- Collaborate with other departments to achieve organizational goals and objectives.
Experience and Skills:
- Proven experience as a Service Manager or similar leadership role in the HVAC industry.
- Strong technical knowledge of HVAC systems, with the ability to provide guidance and troubleshooting support to technicians.
- Exceptional leadership and team-building skills, with the ability to motivate and manage performance-based teams.
- Business acumen, with experience running a profitable department and managing key financial metrics.
- Excellent communication and interpersonal skills, with the ability to build strong relationships across the organization.
- Proficiency in invoicing, scheduling, and workflow management.
Compensation and Benefits:
- Competitive package: $100,000 - $150,000/year.
- Company-provided truck.
- Comprehensive medical benefits.
- Simple IRA retirement plan.
- Eight (8) paid holidays.
Schedule:
- Full-time, year-round work.
Requirements:
- Minimum of 2 years of experience managing a service department or team.
- Strong understanding of HVAC systems and components.
- EPA Type II certification (preferred).
- Ability to commute to or relocate to Decatur, AL, prior to starting work.
If you are a results-driven leader with a passion for building teams and delivering exceptional service, we encourage you to apply!
Work Location: In-person at our Decatur, AL facility.
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Ability to Relocate:
- Decatur, AL 35601: Relocate before starting work (Required)
Work Location: In person
Salary : $100,000 - $150,000
