What are the responsibilities and job description for the Program Manager position at Envision Technology Solutions?
We are looking for an experienced Technical Program Manager to lead and drive technical initiatives related to billing systems for our client a leading provider of fiber-optic broadband services. This role requires deep technical expertise and experience in billing systems, particularly Zuora (for subscription billing) and Adyen (for payment processing), as well as strong program management skills to oversee the integration, optimization, and delivery of critical billing functions.
Required Qualifications:
- Experience: 7 years of experience as a Technical Program Manager or similar role, with a focus on billing systems and financial technologies.
- Expertise in Zuora: Strong experience implementing and managing Zuora billing and subscription management solutions, including billing cycles, pricing models, invoicing, and revenue recognition.
- Adyen Experience: Hands-on experience with Adyen or similar payment processing platforms, including integration with Zuora, payment reconciliation, fraud prevention, and managing payment gateways.
- Program Management: Proven track record of managing complex technical programs, with experience in agile methodologies, cross-functional team collaboration, and stakeholder management.
- Technical Understanding: Strong technical background with the ability to understand and discuss complex system architecture, APIs, integrations, and data flows.
- Problem-Solving: Ability to break down complex billing and payment problems and devise scalable, efficient solutions.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders and senior leadership.
- Bachelor's Degree: A Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
Preferred Qualifications:
- Zuora Certifications: Certification in Zuora (e.g., Zuora Billing, Zuora CPQ) is highly preferred.
- Experience in Telecommunications or Fiber Networks: Experience in the telecom or broadband industry, particularly in subscription-based billing models, would be advantageous.
- Experience in Large-Scale Systems: Proven experience working with large-scale, high-volume payment and billing systems.
