What are the responsibilities and job description for the Cash Collection Representative position at Envista Holdings Corporation?
Job Description
Performs collections of delinquent accounts by contacting customers via phone, email, & fax. Fields incoming calls from customers and sales representatives. Resolves issues with incorrect billing amounts and purchase orders. Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers. The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for Implant Direct. Representing our company to customers, the Cash Collection Representative plays a pivotal role in maintaining and enhancing customer relationships as well as reducing our overall trade balance.
Job Requirements
MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required. A minimum of 3 years' experience in accounts receivable and basic / entry level bookkeeping skills. College level education in Finance, Accounting, Business or equivalent, preferred.
LANGUAGE SKILLS: Ability to read, analyze, and interpret documents. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Communicate clearly with coworkers and members of management while maintaining a high level of professionalism. Fluent in written and verbal English.
Other Skills And Abilities
Implant Direct
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
Performs collections of delinquent accounts by contacting customers via phone, email, & fax. Fields incoming calls from customers and sales representatives. Resolves issues with incorrect billing amounts and purchase orders. Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers. The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for Implant Direct. Representing our company to customers, the Cash Collection Representative plays a pivotal role in maintaining and enhancing customer relationships as well as reducing our overall trade balance.
Job Requirements
MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required. A minimum of 3 years' experience in accounts receivable and basic / entry level bookkeeping skills. College level education in Finance, Accounting, Business or equivalent, preferred.
LANGUAGE SKILLS: Ability to read, analyze, and interpret documents. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Communicate clearly with coworkers and members of management while maintaining a high level of professionalism. Fluent in written and verbal English.
Other Skills And Abilities
- SAP-Experience highly desired
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Strong organizational skills.
- Ability to use 10-Key calculator by touch.
- Professional interpersonal and telephone skills required.
- Understanding of elementary financial accounting principles and financial statements.
- Advanced computer skills with MS-Word, Excel, and Outlook required.
- Ability to read, understand and retain working knowledge of procedures and company documents.
Implant Direct
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
