What are the responsibilities and job description for the Customer Experience Representative position at Envoy Air Inc.?
About Envoy Air Inc.
We are a dynamic and fast-growing company that offers a range of exciting opportunities for professionals who want to join our team and make a real difference in people's lives.
No prior experience is necessary for this entry-level position, as we provide comprehensive training and support to ensure your success.
Our competitive pay rate is $12.04 per hour.
Main Job Responsibilities
- Enjoy the benefits of traveling for free with your family and friends on flights across the American Airlines global network.
- We offer a comprehensive benefits package that includes health, dental, prescription and vision coverage so you can maintain your physical and mental well-being.
- A 401(k) program is available upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year), allowing you to start building your retirement savings.
- In this role, you'll have the opportunity to develop your skills and advance your career through paid on-the-job training and development programs.
- Choose from full-time or part-time positions, depending on your needs and preferences.
- Enjoy flexibility and autonomy through the ability to trade shifts and participate in overtime opportunities.
- Take advantage of our exclusive discounts on hotels, cars, cruises and more, making you a travel planning expert.
Job Tasks:
- As a Customer Service Agent, you'll have the satisfaction of knowing you've made a positive impact on someone's day by creating a great first impression.
- You'll use our advanced reservation and ticketing software to rebook itineraries and issue boarding passes while providing exceptional customer service.
- Get fit while you work by lifting luggage throughout your shift!
- This isn't a routine 9-to-5 job - our shifts may vary and include irregular or extended hours, weekends, and holidays.
Qualifications
- Ability to lift, bend, turn and carry bags weighing up to 75 pounds.
- A valid driver's license (note: some license restrictions may affect your eligibility).
- Age 18 or older.
- High school diploma, GED, or equivalent.
- Pass a pre-employment drug screen and background check.
- Authorized to work in the US without sponsorship.
Salary : $12
