What are the responsibilities and job description for the Customer Service Team Member position at Envoy Management?
Are you ready to jumpstart a career in a growing and fast-paced retail environment? Due to expanding client needs, Envoy Management is excited to offer a Customer Service Team Member position in the Cedar Rapids area.
As a Customer Service Team Member, you’ll represent one of the nation's leading brands in telecommunications, working directly with customers inside major retailers to provide exclusive service packages to prospective customers. This entry-level role is created for motivated individuals eager to learn, grow, and succeed in sales, marketing, and overall customer service!
Responsibilities of the Customer Service Team Member:
- The Customer Service Team Member will engage with customers with the goal of enrolling them into new service agreements
- Deliver superior sales presentations to customers with the goal of identifying their needs and recommending the best products or services to fit their needs
- Assist in the daily operations and growth in a retail environment.
- Track all sales interactions
- Learn and apply proven sales techniques through hands-on training and mentorship from industry leaders
- Drive performance by meeting and exceeding sales goals
What We Look For in a Customer Service Team Member?
- The Customer Service Team Member must have strong interpersonal skills
- A results-driven mindset with a focus on achieving goals
- Effective communication and problem-solving abilities
- Ambition and the willingness to take control of their own growth
- A desire to advance in a role that offers consistent training and development
- The ability to collaborate in a team-oriented retail environment
Job Type: Full-time
Pay: $43,729.00 - $46,244.00 per year
Benefits:
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $43,729 - $46,244
