What are the responsibilities and job description for the Business Development Manager position at Envoy Mortgage?

Job Description

Job Purpose

The key branch employee for marketing efforts within a geographical location. Under the direct supervision of a Branch Manager, the Business Development Representative provides marketing and sales support for the Branch. The Business Development Representative will develop and execute marketing plans which increases Envoy's recognition within the Realtor community. The Business Development Representative's efforts / plan should result in increased business opportunities and market penetration. The results should be measurable and quantifiable on a weekly, monthly, quarterly and annual basis.

Duties and Responsibilities

The primary job duties and responsibilities this position include but are not limited to :

Assists branch with marketing efforts to ensure continued flow of business, including preparing marketing materials, identifying customer prospects, and identifying market trends
Answers inquiries concerning the processing of their loan from customers on behalf of the Mortgage Consultant or Branch Manager
Handle telephone or email correspondence from customers; follow up initial contacts
Call leads using CRM system and take mortgage loan applications
Market Envoy's loan programs to local Realtors, Builders, Financial Planners, and consumers
Market to existing Envoy data base contacts : maintain records of contacts, accounts, and orders
Build new relationships with Realtors, Builders and Financial Planners
Attend Open Houses, Realtor sales meetings and other appropriate business functions
Promote Envoy's products, systems and competitive advantages
Coordinate day-to-day activities that lead to the completion of projects and tasks
Coordinate and support social media campaigns, blogs, emails, promotions, etc.
Remain current with evolving social media trends and provide recommendations regarding social media best practices
Monitor the marketing queue and complete social media-related requests and assist with general marketing requests
Execute "classic" marketing activities for targeted audiences and measure effectiveness
Advise branch management of results of marketing programs
Performs filing, typing, data entry and various other clerical and administrative duties as assigned by the Branch Manager
Other duties as assigned. .

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.

Qualifications

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position.

Qualifications include :

High school diploma or equivalent, required, Bachelor's degree is preferred

3-5 Years of sales experience in similar setting

Strong computer skills and proficient using Microsoft Excel, Word and Outlook and other relevant computer programs

Excellent customer service skills and working in a team environment

Excellent interpersonal, verbal and written skills are a must

Ability to learn, or have experience in the mortgage banking process, with a preference in residential mortgage loans

Must be a self-starter who is reliable, detail oriented and the ability to resolve issues

Strong relationship building a must, along with strong written and verbal communication skills

Superior ability with required communication, organizational and computer skills

Ability to process, organize and interpret large amounts of data, which reflects market opportunities

Ability to analyze issues and create effective resolutions, while managing multiple projects at one time

Marketing savvy

Must have NMLS and SAFE, UST, preferred, or able to obtain applicable State NMLS license

Physical / Mental Requirements

The employee must occasionally lift and / or move up to 25 pounds

Specific vision abilities required by this job include close vision

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear

The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

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