What are the responsibilities and job description for the Scheduling Coordinator position at EOLA Power?
Scheduling
Coordinator
Responsibilities :
- Manage a designated territory of Field Service Engineers by coordinating all maintenance visits, emergencies, and installation.
- Handle important logistics such as coordinating travel, part / equipment tracking, and emergency maintenance requests.
- Assist with challenging client requests or issue escalations as needed
- Coordinate with other departments to ensure projects are completed.
- Provide phone and email support to clients
- Create Quotes for our Customers based on Field Service Recommendations.
- Prepare Field Service Reports based on the equipment entered by our Field Engineers.
Requirements : AS / AA degree
At least three years of experience in an office environment with previous data entry is required
History of administrative responsibilities
Excellent Customer Service Skills
Excellent communication, writing, negotiation, and time-management skills
Enthusiasm and an ability to learn quickly and retain information
Advanced PC skills
Advanced Microsoft 365 Skills
A positive attitude and an ability to represent us with professionalism
Ability to work in a fast-paced, challenging and changing work environment
Self-motivated, proactive, and results-oriented professional style with a strong ability to work independently
Prospective candidates should be proficient with the following software : Adobe Acrobat, Microsoft Office - Word, Excel and Outlook. Proficiency in grammar and sentence structure is expected. Attention to detail, knowledge of clerical and administrative procedures and systems, confidentiality, reliability and professionalism are a must.
Compensation and Benefits
Paid Holidays
Short Term / Long Term Disability
Life Insurance
Growth Opportunities
Up to $300 / month - non-taxed incentive with after-hours phone service (emergency only)
Hours : Monday through Friday 8am - 5pm
Salary : $60,000 - $70,000
