What are the responsibilities and job description for the Bartender position at EOS Hospitality HCR Employee LLC?
Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
- Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
- Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
- Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
- Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
- Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
- Utilize suggestive selling techniques to increase check averages.
- Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
- Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
- Assist in maintaining beverage cost by reducing unnecessary waste.
- Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
- Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
