What are the responsibilities and job description for the Activities Supervisor position at EOS Hospitality?
Job Details
Description
Key Responsibilities:
Description
Key Responsibilities:
- Assist guests and families with games, crafts, and organized recreational activities.
- Provide personalized recommendations for on-site and local attractions, dining, and entertainment.
- Answer phone calls and respond to guest inquiries in a friendly and professional manner.
- Help plan, organize, and supervise scheduled events and daily activities.
- Monitor activity areas to ensure a safe and welcoming environment.
- Maintain activity equipment, supplies, and cleanliness of designated areas.
- Support team members with set-up and take-down of event spaces and activities.
- Keep accurate records of attendance, inventory, and guest feedback.
- Handle guest concerns or questions with a positive and solution-oriented approach.
- Promote upcoming events and programs to encourage participation.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Prior experience in hospitality, recreation, or guest services preferred.
- Flexible schedule, including weekends, holidays, and evenings as needed.
- CPR/First Aid certification is a plus.
- Indoor and outdoor recreational areas.
- Frequent interaction with families and children.
- Active role requiring movement, standing, and some lifting of supplies.