What are the responsibilities and job description for the Cashier Food & Beverage position at EOS Hospitality?
Job Details
Description
As a Cashier, you will be the first point of contact for guests at our dining outlets, providing excellent customer service while handling transactions efficiently. This is a great opportunity to work in a fun, fast-paced resort environment, assisting guests as they enjoy our accommodations, waterpark, mini golf, and other amenities.
Key Responsibilities
This is a full-time, year-round position working at Sun Outdoors located in Orange Beach, Alabama. Flexible scheduling required, including nights, weekends, and holidays. We offer PTO, paid holidays, health benefits plans, 401(k) and company match, life insurance, maternity/paternity leave, and discounted travel program benefits for team members, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
Description
As a Cashier, you will be the first point of contact for guests at our dining outlets, providing excellent customer service while handling transactions efficiently. This is a great opportunity to work in a fun, fast-paced resort environment, assisting guests as they enjoy our accommodations, waterpark, mini golf, and other amenities.
Key Responsibilities
- Greet guests warmly and provide outstanding customer service.
- Accurately process transactions, including cash, credit cards, and resort payment systems.
- Operate the point-of-sale (POS) system to enter orders and issue receipts.
- Maintain cleanliness and organization at the cashier station.
- Assist with answering guest inquiries about the menu, resort amenities, and promotions.
- Ensure compliance with food safety and handling guidelines.
- Assist with light food and beverage preparation or stocking as needed.
- Work collaboratively with kitchen staff and servers to ensure a smooth dining experience.
- Handle guest concerns or complaints professionally and escalate issues when necessary.
- Balance house bank at the end of the shift. Retrieves and store bank per resort guidelines.
- Previous cashier, food service, customer service or prior hospitality experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle transactions quickly and accurately.
- Basic math skills and attention to detail.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
- Ability to operate a keyboard and Point of Sale equipment and procedures to handle cashier functions.
- Maintain a professional appearance.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- Must be able to stand for extended periods and occasionally lift up to 25 lbs.
- Work in a fun, resort-style environment with a dynamic team.
- Competitive pay and employee discounts.
- Opportunity to interact with guests from all over while enjoying the unique atmosphere of our resort.
This is a full-time, year-round position working at Sun Outdoors located in Orange Beach, Alabama. Flexible scheduling required, including nights, weekends, and holidays. We offer PTO, paid holidays, health benefits plans, 401(k) and company match, life insurance, maternity/paternity leave, and discounted travel program benefits for team members, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
