What are the responsibilities and job description for the Director of Housekeeping position at EOS Hospitality?
Job Details
Description
Director of Housekeeping responsibilities include, but are not limited to:
- Ensuring the highest levels of cleanliness, sanitation, safety, and conduct are maintained throughout the resort at all times.
- Recruiting, training, coaching, onboarding, and counseling housekeeping team members, following company, state, and federal regulations.
- Managing finances of housekeeping operations, including budget and inventory controls, etc in relation to the budget.
- Expected to plan, organize, and monitor all aspects of the Department while working closely and supporting the Director of Housekeeping.
- Performing reviews of the department, purchasing, reordering, and maintaining supplies/inventory
- Evaluates and reports maintenance issues relating to the condition of furniture, fixtures, and equipment.
- Service metrics responsibility related to areas of control (i.e. – guest service scores and TripAdvisor)
- Delegate duties and projects with consistent follow-up.
- Maintain clean and organized work area.
- Promptly resolves any guest complaints or issues, records, stores, and disposes of all lost and found articles (items left in guestrooms).
- Reports any unsafe work conditions to the Resort Manager or General Manager.
- Knowledge of OSHA and safety standards within the housekeeping department.
- Other duties as assigned by DOH, Resort Manager or GM.
What can you look forward to?
Qualifying team members may enjoy the following benefits:
- Medical, Dental, & Vision
- Paid Time Off & Bereavement Leave
- 401(k) Retirement Plan with Company Match
- Paid Parental Leave - 16 Weeks
- Flexible Spending Account
- Long-Term & Short-Term Disability Insurance
- Life and AD&D Insurance
- Hospital Indemnity
- Critical Illness & Accident
- Tuition Reimbursement
- Associate Referral Bonus
- Jury Duty Pay
- Employee Assistance Program
- Resort Accommodation Discounts
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
